Anthony Lucas
Anthony Lucas
Anthony Lucas is a SaaS customer experience expert. He manages a team at Neliti who handle over 5,000 SaaS customers (mostly in the higher education sector) and frequently publishes thought leadership about his experience in the field.
Leveraging Technology to Improve Customer Service: Trends and Innovations
In today's rapidly evolving digital landscape, businesses are constantly seeking new ways to enhance customer service and ensure client satisfaction. The integration of technology...