Research Assistant and former VIPdesk concierge, Amy relates to the customer experience on three levels: through researching the customer service philosophies of prospective VIPdesk clients, as a provider of the superior customer service VIPdesk is famous for and as a consumer who loves to shop and appreciates top notch service.
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CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.