Aaron Kesteloot is a Microsoft Dynamics NAV end-user and channel manager who brings over a decade of accounting and account management experience from both not-for-profit and for-profit perspectives. He is currently the Sales Manager at eSoftware Professionals and eFoodERP where he helps clients make the right software decisions.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.