A Chinese Customer Experience [infographic]


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Are you providing a multi-lingual customer experience?

PSFK reports that “In the past year, China has acquired a whopping 36 million new internet users, tipping the grand total to over 440 million users. With China’s steadily increasing growth, English may soon be dethroned as the most widely used language on the internet in possibly less than five years.”

Although your store or service may only be based in one country, the internet spans across the globe. Have you planned out your international customer experience? What happens when someone from another language visits your site?

English Soon To Be Ousted As Primary Language Of The Internet [Infographic]

Republished with author's permission from original post.

Colin Shaw
Colin is an original pioneer of Customer Experience. LinkedIn has recognized Colin as one of the ‘World's Top 150 Business Influencers’ Colin is an official LinkedIn "Top Voice", with over 280,000 followers & 80,000 subscribed to his newsletter 'Why Customers Buy'. Colin's consulting company Beyond Philosophy, was recognized by the Financial Times as ‘one of the leading consultancies’. Colin is the co-host of the highly successful Intuitive Customer podcast, which is rated in the top 2% of podcasts.


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