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Collect and act on NPS-powered customer feedback in real time to deliver amazing customer experiences at every brand touchpoint. By closing the customer feedback loop with NPS, you will grow revenue, retain more customers, and evolve your business in the process. Try it free.

Transforming B2B Customer Experience: Five Steps to CX Leadership

[April 26, Webinar] Why are there so few CX success stories? Get the stunning results of Topline’s new research about what really differentiates CX leaders from laggards, including five steps that will enable you to unleash the full potential of CX in your business.

The First Global Conference on Creating Value

[May 23-24; UK] Creating Value is getting attention from business, society, government and academics as it impacts ourselves, customers, stakeholders, and sustainability. Steve Vargo, Stuart Hart, Irene Ng, Christian Gronroos, and Fujitsu Japan, Sanofi, Hughes, will speak. A networking platform between business and academics for Value Creation.

Using AI, Bots, Big Data, and Analytics to Reduce Demand for…

The Starbucks Experience | Challenges and Opportunities in Philadelphia

A Reward Program Without The Credit Card: What Target Could Learn…

Execs Don’t Take Surveys

Transform or Die! Business Transformation is No Longer Optional

Using AI, Bots, Big Data, and Analytics to Reduce Demand for…

Identify the Right Technology to Support Your Customer Experience Programs

Natural Disasters: How they Affect CX and What You Can Do…

A Customer-Obsessed Culture is like employee engagement on steroids

Using AI, Bots, Big Data, and Analytics to Reduce Demand for…

Natural Disasters: How they Affect CX and What You Can Do…

10 insider customer experience tips, according to Shep Hyken

7 Demand Generation Services B2B Companies Should Consider in 2018

The Starbucks Experience | Challenges and Opportunities in Philadelphia

How HR Analytics play in Digital Age

Transform or Die! Business Transformation is No Longer Optional

Brilliant Leadership: The Need for Speed

Using AI, Bots, Big Data, and Analytics to Reduce Demand for…

Salesforce Field Service Lightning – Bulls Eye on better Experience?

Identify the Right Technology to Support Your Customer Experience Programs

AI in App Development: Is it Only Beneficial or Carry Any…

New Posts

Using AI, Bots, Big Data, and Analytics to Reduce Demand for Support

Salesforce Field Service Lightning – Bulls Eye on better Experience?

Identify the Right Technology to Support Your Customer Experience Programs

Natural Disasters: How they Affect CX and What You Can Do About It

A Customer-Obsessed Culture is like employee engagement on steroids