CCMC deploys Maximizer Enterprise for complete customer management
VANCOUVER, BRITISH COLUMBIA €” December 5, 2006 €” Maximizer Software Inc. (TSX: MAX), a leading provider of proven and affordable customer relationship management (CRM) and contact management solutions, today announced that CCMC Inc., a leading provider of integration solutions for the financial services industry, has deployed Maximizer Enterprise.
Headquartered in Altamonte Springs, FL, CCMC Inc. is a leading provider of interfaces and custom software solutions for the financial industry. CCMC’s Bridge products can be found in over 800 banks, credit unions and mortgage companies ranging from $2 million to over $15 billion in assets across the United States. HostBridge, HomeBridge, WebBridge and CheckBridge are designed to integrate key business processes, streamline workflow and improve productivity.
With more than 55 Bridge products, and a growth rate averaging more than 30 percent annually, CCMC required a more robust and expandable solution to manage sales and service activities in addition to monitoring new product development.
“Maximizer Enterprise provides the right solution at the right time for successful management of CCMC’s explosive growth. We selected Maximizer Enterprise for its complete sales and marketing, customer service and reporting capabilities. Integration with Microsoft Outlook and Intuit QuickBooks is also a real plus,” said Dave Willis, President of CCMC Inc.
Maximizer Enterprise provides automation that eliminates many of the manual tasks that slow CCMC’s response time on client inquiries. Customer service now has access to an extensive knowledge base and can manage all aspects of relationships with customers from a single, easy-to-use system. Through tailored views, user defined fields, custom reports and a variety of tracking functions, CCMC can now provide more timely, personalized care for clients and react more quickly to new product needs.
According to Peter Callaghan, Chief Sales Officer, Maximizer Software, “CCMC demonstrates a solid strategy by utilizing Maximizer Enterprise for centralizing corporate systems and tying important information together. With the system the company now has in place, it will gain a much broader understanding of its clients and their needs. This improved perspective allows them to be properly positioned for continued growth while continuing to provide timely, proactive customer service.”
About Maximizer Software
Maximizer Software Inc. is a leading provider of proven and affordable customer relationship management (CRM) and contact management solutions that help small to medium-sized enterprises improve sales, streamline marketing, and enhance customer service & support. Maximizer Software has helped over 7,500 Maximizer Enterprise customers and over one million Maximizer users grow their businesses by building profitable customer relationships with award-winning solutions. Maximizer Software is a worldwide organization with Business Partners and offices in its three regions: Americas, Europe/Middle East/Africa (EMEA), and Asia Pacific. Customers include leading companies such as Siemens, Ipsos-Reid, NestlÃ© Clinical, Ericsson, HSBC, Singapore Airlines, Cathay Pacific, William Mercer, and Bank of New York. Learn more about Maximizer Software at www.maximizer.com.
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