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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Engagement
Service and Support
Page 265
Service and Support
Will Your Customer Service Rank Among the Best or the Rest in 2013? [INFOGRAPHIC]
Tricia Morris
-
December 31, 2012
5 Top Customer Service Articles For the Week of December 31, 2012
Shep Hyken
-
December 31, 2012
A Customer’s Bill of Rights
Monique Castillo
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December 31, 2012
Build, Buy or Outsource Customer Service Solutions? Here’s An Approach To Help You Decide
Kate Leggett
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December 28, 2012
Send all of your Crazy Customers to Zappos Contact Center
Jim Rembach
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December 28, 2012
Customer Service, Customer Experience and Customer Expectations – 25 Statistics To Help You Reflect, Review and Refocus In 2013!
Andy Hanselman
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December 28, 2012
Why are companies grappling with basic customer service?
Christopher Brown
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December 27, 2012
Social Customer Service: With Great Power Comes Great Responsibility (Now Who Wants It?)
Tricia Morris
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December 27, 2012
Your company’s viral service failure is your fault
Jeff Toister
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December 26, 2012
What’s Your Customer Service Legend?
Shep Hyken
-
December 26, 2012
If your customer service sucks at Christmas
Micah Solomon
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December 25, 2012
5 Top Customer Service Articles For the Week of December 24, 2012
Shep Hyken
-
December 24, 2012
Naughty or Nice? Your Customer’s Checklist
Chip Bell
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December 23, 2012
Customer Service Feedback Worth Its Weight in Gold
Flavio Martins
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December 21, 2012
Customer Service Trends Companies Can’t Ignore in 2013
Tricia Morris
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December 21, 2012
Give the Gift of Feedback
Jason Bean
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December 20, 2012
3 Ways You Can Improve Customer Care with Outsourcing
Flavio Martins
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December 20, 2012
Set Expectations – And Meet Or Exceed Them
Richard Shapiro
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December 20, 2012
Is Your Company Naughty or Nice? Get Customer Service Tips for this Holiday Season – Part Two
Ron Kaufman
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December 20, 2012
The 10 Customer Service Secrets of St. Nick
Tricia Morris
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December 19, 2012
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