[May 18-20, Seattle] The only Customer Experience conference focused exclusively on Business to Business enterprises. Features keynotes, workshops and networking to help you define a CX vision for the future, with practical advice on using customer intelligence to drive action, change, and results. Register using the discount code “CustomerThink” to get the best available rate.
[May 20-22, Boston] Now in its 13th year, SCORE is the only customer service industry event where attendees learn the latest thinking in customer experience management (CEM) strategy and how best to apply those principles to customer operations. Learn proven success stories from expert speakers as you network with your peers.
[June 18-19, Hong Kong; June 23-24, Sydney] World’s first CEM certification program since 2006. Deploying “Pain Is Good” Strategy to take a resource revolution, align customer journey mapping with brand values, derive moments of buying (MOB) and make NPS actionable. Continuously running for 48 times in 18 international cities with attendees from B2B and B2C enterprises from 61 countries. Book early to enjoy USD300 discount.