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Bryan Foss

Bryan Foss
IBM Global Financial Services
Bryan Foss, banking solutions executive for IBM Global Financial Services, leads an IBM business that provides and integrates application-based customer insight and customer management solutions for retail banks and other financial services companies across Europe. He cowrote of Successful Customer Relationship Marketing and other books.

Will the Consumer Be at the Helm of the Smart Bank of the Future?

During a recent project where a major European bank assessed its separate sources of customer data before integration into a new customer file, it...

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