Alleli is a Senior Specialist for Business Development in Infinit Outsourcing, Inc., an ISO-certified BPO company that caters SMEs. She is responsible for maintaining Infinit-O, Infinit Contact, Infinit Datum, Infinit Healthcare and Infinit Accounting online brand and content.
Today's technology has made communication between consumers and businesses much easier. With the widespread popularity of online tools, cloud computing, and mobile devices, customers...
So you’ve done everything possible to satisfy your customers. You’ve exerted all efforts to better your products and customer service. You treat customers like...
Customer service has always been the competitive battleground for businesses. That’s why all call centers are always on the lookout for new methods to create...
If you’re a call center company, customer service is the heart of your business. Good customer service makes way to customer satisfaction. If customers...
Outsourcing contact center is an effective way for small and medium-sized companies to keep up with the rapidly changing trends in customer service technology....