Alleli Aspili
Alleli Aspili
Alleli is a Senior Specialist for Business Development in Infinit Outsourcing, Inc., an ISO-certified BPO company that caters SMEs. She is responsible for maintaining Infinit-O, Infinit Contact, Infinit Datum, Infinit Healthcare and Infinit Accounting online brand and content.
7 Customer Service Tools for an Improved Engagement
Today's technology has made communication between consumers and businesses much easier. With the widespread popularity of online tools, cloud computing, and mobile devices, customers...
Customer Service: 4 Myths You Shouldn’t Believe
It was Bill Gates who mentioned, “Your most unhappy customers are your greatest source of learning.” While companies need to know the difference...
8 Social Media Tactics to Grow Your Business
Marketing methods have grown in leaps and bounds within the last several years and technology has a lot to do with it. Technology has...
Customer Service: How Important is Tech Support to Your Growing Business?
Whenever we acquire a new gadget or an appliance, we are eager to use it, most of the time skipping the operation manual. ...
5 Reasons Why Customer Feedback Matters More Than Ever
So you’ve done everything possible to satisfy your customers. You’ve exerted all efforts to better your products and customer service. You treat customers like...
5 Call Center Tech Trends That Have Become Mainstream in 2014
Customer service has always been the competitive battleground for businesses. That’s why all call centers are always on the lookout for new methods to create...
5 Must-Have Call Center Software to Improve Customer Service
If you’re a call center company, customer service is the heart of your business. Good customer service makes way to customer satisfaction. If customers...
Contact Center Outsourcing Creates Flexible Customer Service Experience
Outsourcing contact center is an effective way for small and medium-sized companies to keep up with the rapidly changing trends in customer service technology....