Top Trends of Artificial Intelligence in the Workplace

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There’s no avoiding artificial intelligence. From devices like Alexa in many homes, to mobile apps and and marketing – AI already has a place in everyone’s daily life. And business is no exception, as AI is already being used to make better decisions and utilize data. Here are a few AI trends you should be aware of for your business.

1) Artificial Intelligence Takes on Big Data
Businesses are starting to make decisions by studying excessive data from a wide range of sources. Because of this, algorithms and real-time methods have been used to break down this data and help businesses use it quickly.

AI helps in this space by breaking down the data to create predictive analytics. Then, artificial intelligence goes a step deeper, and uses machine learning and deep learning to improve the predictive analytics. This will allow businesses to give their customers the precise experience they’ve been looking for.

2) Voice Assistants
If someone argues that AI is being exaggerated, ask them how familiar they are with Alexa and similar devices. These are the most common examples of AI.

And now, they’re making their way into the workforce. Digital assistants that can make use of voice commands are slowly going to become commonplace in the office – as they’ve already become commonplace in the home. For example, nearly half of the mobile applications on the market can process voice commands. It is only a matter of time before business applications can do the same. Business will be able to improve as employees can have more complex interactions with the applications they use the most and the data that’s most useful.

3) Reshaping Mobile App Development
Because AI can process data in more complex ways than ever before, the mobile app development space will undergo a complete transformation.

Mobile users are seeking a custom, personalized experience – and many companies are able to provide it for them. This means the remaining businesses must make use of AI to provide a personalized experience on their mobile application in order to stay competitive.

To reach this goal, the role of the mobile app developer will change. This used to be a job of coding applications to conduct specific functions. Now, a mobile app developer will work with AI so that it can process data, improve organically, and learn from users. AI will reshape the way businesses approach applications, and the hiring of those who will work on these applications.

4) Automation via Robotics
There’s a process called Robotic Process Automation. What it does is make use of AI to complete repetitive tasks at huge volumes. This can be anything from a simple business transaction, to processing and presenting data.

Using this system saves a business both time and money. This is because Robotic Process Automation can complete the assigned task quicker than any employee, and more accurately. In order to stay competitive, businesses will have to implement this system and use the money that is freed up to invest in other business strategies.

5) AI Will Actually Create New Jobs
When people hear about AI in the workplace, they immediately translate this into robots replacing humans and taking over the job market.

On the other hand, AI will actually create new jobs. Not only does it put computer scientists in high demand, but it requires new positions in order to run the AI. These positions include engineers, accountants, retail analysts, and more. People will be needed to train others on how to use AI. People will be needed to prepare and organize the data for the AI to process.

So, the problem is not that AI will wipe out jobs. It will create new jobs, and organizations will face the challenge of finding candidates who can take on these responsibilities.

It’s no secret that AI is going to continue to build its presence in the workplace – just as it has in the home. While the consumer sees things like Alexa and mobile applications that accept voice commands as normal, they will soon see this type of technology as normal in the office, too. This will reshape the role of developers, and create new positions that companies will have to fill. While this will be a big challenge for businesses to take on, the potential rewards are limitless.

Amit Tiwari
Amit Tiwari is a expert leading marketing strategy and analytics at OTS & JumpGrowth. He is an inspirator and gives strategic advice to help companies better understand the world of conversations, social media and digital marketing.

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