Typically, our “Knuggets and Knuckleheads” are filled with customer comments and customer feedback that make you laugh or perhaps give you insight as to some pains and barriers your customers are experiencing FROM your organization. To shake it up, this Tuesday (instead of Monday) we are bringing you an organizational post that showcases the ‘knucklehead’ practices taking place INSIDE organizations today. This video not only shows the nuances of the 2-3 days organizations spend each month pulling in multiple data sources for post-mortem reporting, but also gives a ‘knugget’ of wisdom on how to stop the madness and relieve the pain.
Happy Tuesday!
~ Dr. Jodie Monger, President