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Building a Journey Map has never been easier
Save your organization by learning the ins and outs of how a journey map is crucial in understanding the journey of your customers. With our hands-on blended learning course, join a cohort of other CX professionals to analyze, construct, and share your own journey map. New cohort starting this month!

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.