Think about this, next time you’re designing a product, a service – an experience…
If a fly lands on your food, or your hand:
Wave your hand,
chase it away,
try to kill it!
flies are dirty
they land on manure and waste…
If a butterfly lands on your food, or your hand:
pause,
don’t move,
gaze in wonder
it’s a sign…
it doesn’t matter where it’s been
it’s here now
and that’s all that matters…