Infographic: How Did Your Customer Experience Get on the Naughty List

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Jeannie Walters
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Now that we’re in full swing of the holiday season, it’s time for the gift of insight.

Enjoy!
How Did Your Customer Experience Get on the Naughty List?

Republished with author's permission from original post.

Jeannie Walters, CCXP
Experience Investigators™ by 360Connext
Jeannie Walters is a Certified Customer Experience Professional (CCXP,) a charter member of the Customer Experience Professionals Association (CXPA,) a globally recognized speaker, a LinkedIn Learning and Lynda.com instructor, and a Tedx speaker. She’s a very active writer and blogger, contributing to leading publications from Forbes to Pearson college textbooks. Her mission is “To Create Fewer Ruined Days for Customers.”
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