Debilitating Demo Diseases: Zippy Mouse Syndrome


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Zippy Mouse Syndrome

Symptoms: Mouse movements erratic, haphazard; movement may never stop. Mouse may circle, constantly, around certain portions of the screen. Customers turn away from the screen, get uncomfortable, and reach for the Dramamine.

Examples: Watch other people’s Remote Demos (e.g., via WebEx or GoToMeeting) – time how long before you get sick trying to follow the mouse flying around the screen:

– Sick after 3 minutes: mild, but needs treatment
– Sick after 2 minutes: moderate, treat right away
– Really sick within a minute: Severe, emergency measures required

Cure: Slow the mouse down. Sloooow the mouuuuuse doooooown…!
Move the mouse, deliberately, to the location you want – then take your hand OFF of the mouse while you talk. Repeat for your next point. This is called “Move and stop; move and stop”.

In severe cases, change the mouse speed setting in your Control Panel from “Normal” to “Painfully Slow” – this will compensate and average out to appear comfortable to the audience. Apply treatment right away.

Copyright © 2008 The Second Derivative – All Rights Reserved.

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Peter Cohan
Have you ever seen a bad software demonstration? Peter Cohan is the founder and principal of Great Demo!, focused on helping software organizations improve the success rates of their demos. He authored Great Demo! - how to prepare and deliver surprisingly compelling software demonstrations. Peter has experience as an individual contributor, manager and senior management in marketing, sales, and business development. He has also been, and continues to be, a customer.


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