I love finding businesses that are Dramatically and DemonstrablyDifferent from their competitors. Here’s a brilliant example – it’s called Bitty And Beau’s Coffee Shop. Watch the video – nothing else is needed….
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
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CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.