Will Horton
Will Horton
PACE
Will Horton combines words, visuals and design into compelling materials for sales, marketing, and training. Working with PACE, Will has produced websites, sales tools, and training materials that have been deployed all over the world.
Microsoft Dynamics CRM targeting user adoption issues
While looking for "Sure Step" around the web, it appears that the need for children's orthotics is stealing the thunder, somewhat, from the needs...
Microsoft Dynamics CRM targeting user adoption issues
An interview at CIO.com with Microsoft's Chris Caren reveals that he and PACE both recognize the same issue in the CRM marketplace: user adoption. We...
Has Anyone Mapped CRM Adoption?
A thoughtful post on Salespodder.com asks the question, "Has anyone ever mapped CRM adoption?" and wonders what the effectiveness of Salesforce.com's "Adoption Dashboard" has...