Teresa Sinel
Teresa Sinel
Teresa Sinel is the Director of Operations, Analytics and Innovation for VIPdesk, the award-winning pioneer of home-based virtual customer care solutions for global brand leaders committed to enhancing their brand experience. Serving over 40 client programs and 10 million customers, VIPdesk specializes in delivering Concierge Programs, Contact Center Services, and loyalty programs for national brand leaders in the travel, auto, financial services, real estate and retail industries.
Bridging the Global Customer Service Gap
Many of us joke about living in a small world and these days, it is fairly easy to cross paths with people from all...
Harnessing the Power of the Positive: Bringing the Happiness Factor to Life at Work
Some of the greatest things about being human are our differences and our similarities. We are unique individuals with unique needs, yet we...