Home Authors Posts by Tricia Schneider

Tricia Schneider

Tricia Schneider
Tricia Schneider is a manager of product marketing for Multimedia Application Solutions at Nortel. Her responsibilities include product marketing, positioning, sales support and market development. She has more than 20 years of experience in the industry in sales, channel marketing, business development and professional services.

Give Computers the Gift of Gab

When Lloyds TSB first introduced telephone banking five years ago with call center agents, it found customers reluctant to discuss their personal financial details...

New Posts