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Rusty Gordon

Rusty Gordon
Rusty Gordon, chief executive officer of Knowlagent, has throughout his career balanced his interest in new technologies, process innovations and a pragmatic approach to business that has resulted in exceptional growth for the companies he has founded or led.

Sales + Service = Customer Satisfaction

In the call center industry, the buzz is all about turning service centers into sales centers. In reality, shouldn't they be both? The school...

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