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Prem Uppaluru

Prem Uppaluru
Transera Communications
Prem Uppaluru is the president and CEO (cofounder) of Transera Communications, a Cupertino, California-based venture-backed start-up he cofounded. Uppaluru brings 25 years of experience to the telecommunications industry and holds a Ph.D. in electrical engineering and computer science from the University of Texas at Austin.

“All of Our Operators Are Busy” May Soon Be a Thing of the Past

The contact center is undergoing significant social, technological and economic changes. This past holiday season you may have experienced some frustrating time "on hold"...

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