As Marketing Director. Stuart oversees all brand, marketing and customer comms at digital engagement platform Orlo. He also has experience from a previous role in marketing CRM software solutions across a range of vertical sectors. At weekends he can be found running around in lycra competing in Triathlons.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.