A multi-dimensional, revolutionising leader with a pragmatic approach & a keen appetite for challenging opportunities.
Excellent conceptual and analytical skills, ability to lead cross functional multi-geography teams and achieve great business results across varied categories & challenges.
I've created everything from digital strategies for Fortune 500 Technology companies to experiential strategies stimulating tremendous business growth.
Currently in relationship with powerful B2B sales and marketing teams, setting up and deploying AARRR processes with conviction, positive mindset.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.