Lorcan Malone
Lorcan Malone
Lorcan Malone is SVP and COO at Swiftpage. He has over 20 years of industry experience working with companies around the world, delivering major IT solutions for Fortune 100 organizations, implementing high-profile eGovernment initiatives, and selling and delivering large scale outsourcing and IT transformation projects.
Customer Retention is the Unsung Hero of Business Growth
Customer relationships are a bit like gardens. Once you plant those seeds, you’ve got to put some effort into helping them flourish. After all,...
Make This Small Business Saturday Last Well Beyond the End of November
Small businesses across the country are looking forward to a tsunami of customers hitting their stores with the approaching of Small Business Saturday, a...
Why You Should Set Your Enterprise Road Warriors Free
As kids, we’re often turned on to the virtues of teamwork with this timeless truism: There is no “I” in TEAM. It’s a literal and…
Adoption is Everything: 5 Ways to Reach Your Goals
Adoption is the “Achilles Heel” of CRM Projects and a key reason why implementations sometimes fail to deliver on expectations. There are a myriad...