Liam Allen
Liam Allen
A Continuous Improvement practitioner who is passionate about business improvement and delivering solutions that enhance experiences for both customers and colleagues.
Experienced across a multitude of leadership & project roles, most recently as a Continuous Improvement Consultant utilising Lean Six Sigma project management methodologies to deliver significant business benefits in cost reduction, revenue increase and cultural change.
My Take on Service Design as a Solution & Continuous Improvement Practitioner
Picture sourced from ucm.be We all experience some sort of ‘Service’ each day, whether it be contacting a company, shopping online, or even something as...