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Keith Pearce

Keith Pearce
Keith is responsible for marketing strategy, vision and execution in his role as Vice President of Marketing for Salesforce Service Cloud. He brings more than 20 years of experience in the customer service, call center management and cloud industries.

A Bird in the Queue: Customer Service Is the New Advertising

Let me just get this out of the way upfront: We’re all on the same team. All of us: sales, marketing, advertising, IT, service....

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