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Joe Rice

Joe Rice
Joe leads Twitter’s Developer & Enterprise Solutions group based from their London office. His team helps organizations gain actionable insight from Twitter data and supports the ecosystem of partners that serve brands. Joe mainly tweets about economics, politics and satire about economics and politics.

Listen here SMBs, you can’t afford not to

The plight of small businesses makes for grim reading these days. Lockdowns imposed around the world have brought significant pain to the sector and...

Why business IQ is not enough in the era of the relationship economy

Originally coined in the 1960’s, the term “emotional intelligence” (EQ) hit the mainstream when it became the topic (and title) of a 1995 ...

Social Customer Service: Three Stages of Maturity

On April 6, 2008, when Twitter was barely 2 years old, Frank Eliasin, a manager with Comcast’s customer support team launched Twitter’s first-ever dedicated...

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