Jaime Bettencourt

A Retailer’s Guide to Creating Holistic Customer Experiences This Holiday Season

Holiday shopping is going to be different this year—for consumers and retailers. With economic experts predicting marginal increases in holiday retail sales compared to last year, brands must work to maximize revenue, online and off, and build customer relationships with staying power across the...

Bringing Digital Experiences In-Store And Other Top Retail Trends For 2019

In 2019, we’ll continue see emerging retail trends leveraging technology and digital media. This is now becoming the new set of expectations as shoppers demand a more robust and dynamic brick and mortar experience. At the forefront, there’s a real drive to empower customers,...

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