Noa Dror
Noa Dror
Content Manager for iridize.com - I manage iridize's content strategy, blog and social media presence. Extensive background in data management, systems analysis and NGOs. Academic, with a flare for in-depth research and cautious disclaimers. Data geek. Closet misanthropist.
Drowning in Numbers: Making Sense of Customer Success Metrics
One of the biggest problems plaguing the customer success terrain is the abundance of data floating around. The general assumption is that the more...