Gloria Park Bartolone
Gloria Park Bartolone
I'm responsible for our Fieldwork Services Group at Maritz Research which is comprised of the people who collect, transcribe and code customer feedback through live telephone and mail surveys as well as the people who program our telephone, IVR (Interactive voice response), online and mobile web surveys.
L’Chaim! Bringing data to life
Remember when those magical words "once upon a time" promised an exciting story? We strive for the same excitement, or level of persuasion, when...
No Cinderella Story: How a Bad Survey Can Ruin the Ball
I recently took a retail therapy break to my favorite store. I won't name names but I consider this store to be the Disney...