Dr Shamael Zaheer Khan is a revered educationist, expert contributor, and VP of Marketing and Strategy at a leading tech corporation. Specializing in digital marketing, consumer behavior, hyperlocal e-commerce, and strategic planning at the corporate & business level, he is a versatile industry leader. With a wealth of knowledge and experience, Dr. Khan drives innovation and growth in the dynamic tech landscape. His academic research, influential publications, neatly crafted strategies for businesses, and extensive industry experience have established him as a respected thought leader.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.