Chris Bechtel
Chris Bechtel
Chris Bechtel is a growth expert start-up advisor, former SaaS CEO, and marketing executive and brings 20 years of sales and marketing expertise, specializing in demand generation, customer acquisition, and revenue growth. Chris has extensive experience in B2B, SaaS, and enterprise software as well as mobile apps and B2C eCommerce. He has spent the last 5 years working in the Conversational AI and Chatbot segment helping bring high-quality customer experience and automation solutions to market. Chris is a mentor for early-stage startups at Techstars Los Angeles.
Only 10% of customers think brands are delivering good CX – here’s how to change it
Anyone working in customer experience (CX) unequivocally understands just how important it is to get it right. The levels of CX investment reflect this...
Brands are failing consumer CX expectations – here’s how they can fix it
Since customer experience (CX) was coined back in the 90s, brands have progressively increased investment into this concept. And yet, as technology keeps shifting...