Syed Balkhi

5 Tips for Capturing More Leads with Your On-Site Forms

Do you want to generate more leads through your on-site forms? If so, you're not alone. A staggering 63% of business owners struggle with getting more people to subscribe to their email list and generating traffic. Business owners, bloggers, and marketers use forms in...

8 Communication Skills That Will Boost Customer Experience

Communication forms the core of your customer experience management strategy. Your words, tone, and communication channels all shape how customers perceive your brand. When done correctly, communication can evoke powerful emotions in your audience and shape your brand’s image. It’s a good idea to...

7 Customer Service Email Tips That Will Boost Customer Experience

A significant amount of your interactions with customers will take place via email. Whenever customers receive an automatic welcome email or a purchase confirmation, you’re building their experience with your brand. It’s important to set up strong strategies and actions in place to ensure that...

How to Update Blog Posts to Increase Your SEO Every Time

When companies started blogging in the early 2000s, they published every day. They published multiple times a day and created massive libraries of posts hoping it would generate massive traffic and sales. Companies didn’t always worry about producing quality content and just focused on...

Do You Need An App To Boost customer experience?

Charting your customers’ experiences on mobile needs to be an essential part of your CX strategy. Mobile platforms are extremely pervasive today. To understand just how important it is, consider these mobile marketing statistics: 51% of shoppers have completed an online purchase with a mobile…

5 Vital Email Marketing Tips for New Business Owners

Email marketing is one of the most effective ways to reach your target audience. Globally, there are about 3.8 billion email users. It’s safe to say that if you have a product or service you’re selling, your ideal customers have an email address. Businesses...

How To Personalize Your Next Email Campaign: 4 Simple Tips

When it comes to email marketing, how well does your brand connect with its subscribers? For businesses of any kind, having a refined email marketing strategy that speaks to their audience and sends the right messages is essential. It moves subscribers through the conversion...

How To Use Psychology To Boost ‘Refer-A-Friend’ Programs

Your customers are a powerful asset in more ways than one. With the right strategies and tactics, you can influence your customers to help grow your business. Refer-a-friend programs or customer referral strategies can work as a key part of your marketing strategies. Using...

How to Get More Online Reviews for Your Business

If your business doesn’t have any online reviews, it can be hard to convince consumers to buy from you. According to the Pew Research Center, half of U.S. adults under the age of 50 check online reviews before buying something. Online reviews show shoppers...

5 Best Tools and Apps to Improve Your Writing

While some people seem born with amazing writing skills, for others, becoming a good writer takes a lot of practice and hard work. But guess what? You can become a better writer faster by using some cool tools and apps! There really is an...

How to Organically Improve Engagement on Your YouTube Channel

Do you want more subscribers on your YouTube channel? If so, you’re not alone. Many marketers and business owners use YouTube as a way to interact with their audience. These opportunities can help you learn about the goals and pain points of your audience,...

4 Ways to Improve Engagement Within Your Remote Team

According to Gallup, over the past four years in the U.S., the percentage of employees who work remotely 100% of the time has risen from 15% to 20%. While these employees enjoy remote work benefits like a more flexible schedule, the ability to work...

5 Ways to Boost Your Social Media Conversions

It’s imperative for businesses to be on social media today, after all, that’s where all of your potential customers are. In fact, according to Hootsuite, 3.48 billion people now use social media. In other words, 45% of the total world population are using social...

New Rules: How To Connect With Millennial Customers

As a business, you're probably aware that the millennials form a significant part of your market. The millennial market is different, which means that you need to build your marketing strategy around what makes them unique. You'll be able to win over millennials by understanding...

How to Improve Your Lead Generation Strategy in 2020

An effective lead generation strategy ensures that your business pipeline is full of people that are interested in what you have to offer—the more leads you have, the more sales you can make. But consumer behaviors and habits are always changing. For instance, while...

How to Increase Customer Engagement Post-Purchase

According to the Harvard Business Review, acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one. So, after the hard work you put into turning someone into a customer, you need to make sure you keep...

How to Discover Customer Pain Points for Increased Sales and Loyalty

Do you want to increase your sales and strengthen customer loyalty? If so, you’re in the right place. Today we are going to show you how to discover and solve customer pain points. Essentially, customer pain points are specific problems experienced by your target...

How to Collect Customer Feedback on Social Media

The opinions of your customers are important; they can tell you what they love about your business and they can also tell you what areas need improvement. So, collecting customer feedback is necessary if you want to increase customer retention and grow your business....

How To Use Customer Feedback To Improve Your Marketing Strategy: 4 Tactics

Every business receives customer feedback, both positive and negative, at some point. Some companies view customer opinions as pointless jargon without considering how they can use it to their advantage. Around 95 percent of marketers say that accessing current customer data is the biggest obstacle...

When To Fire A Customer

Firing a customer is a serious and unusual experience for any business. You try very hard to keep the customers you have. What would make you fire one?

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