Michelle deHaaff

Have You Heard the Buzz?

Less than a week ago Google launched Google Buzz.  Just two days after the launch, Google reported on their blog that there were over nine million buzz updates posted from mobile devices alone – that’s a rate of 200 mobile posts per minute. Did...

The Open Enterprise

We've been talking a lot lately with our customers and partners about the transformation in customer interactions as a function of social media. Social media has radically changed the ways that customers expect companies to interact with them. Notice the word "expect."  Expectations of...

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