Joseph Michelli, Ph.D.

MarketPlace

The recipe to a better customer experience starts with SMS

Reserve your spot today for an exclusive webinar with customer experience giant Zendesk, customer success platform Kipsu, and messaging experts from Bandwidth to learn why you can't ignore texting in your customer experience strategy.

Think business and design are incompatible? Think again

Growing up, we’re taught that business and the arts are two mutually exclusive fields; that companies have corporate-minded leaders running the show and creative designers look after the brand, website design, logo and other marketing materials… But what if I told you the two positions could be one?

CX Playbook Partner Sponsorship Program

A first-of-its kind marketing program for the CX industry, the new CX Playbook Partner Sponsorship Program incorporates five key marketing elements. The program is designed to produce qualified leads all year long – but costs less than entry-level sponsorship of a single CX event. Limited charter sponsorships are available.

B-to-B Customer Experience Summit

[Sep 26-28, San Antonio] The only event focused specifically on the latest and best CX strategies for B-to-B companies. This event will feature powerful keynote addresses, engaging workshops, and valuable networking all aimed at driving business success through customer insights and intelligence. Attendees will also receive two special reports focused on research and best practices for CX leadership. Register with the discount code “CustomerThink” to get the lowest available price.