Brian Sparker
Brian Sparker is a content marketer, web developer, and entrepreneur. He has helped companies like Microsoft and Procter & Gamble communicate and convert, either as an employee or as a consultant. He's been published in marketing, tech, and lifestyle magazines including Lifehacker, Mashable, Social Media Today, Kissmetrics, and Spout Insights. His usual writing topics are content marketing, marketing automation, consumer finance, or media.
As a customer experience professional, you know that dealing with rude customers can be challenging. However, there are ways to handle them that will...
Let’s say you’re at the supermarket checkout line and you hand the cashier your grocery store loyalty card. She scans it, and you watch...
This article was originally posted on the ReviewTrackers blog. Without context, customer data is useless. We've seen this before when we collected online reviews from...
This post originally appeared on customerdata.co With the ever expanding scope of technology solutions, collecting data on customers and prospects is easier than ever. But...
The article was originally published on the ReviewTrackers blog. It's challenging for any business organization to drive customer loyalty and build the amount of customers who...
*This article was originally published on the ReviewTrackers blog In terms of the customer experience, buying a car isn’t quite the same as dining at...
*This article was originally published at http://www.reviewtrackers.com/customer-feedback-channels/ Customer feedback comes in many forms. It can be a long, drawn-out Yelp review or a three-word tweet.…