Everyone knows that AI has made a great entry in our lives and now everyone is totally dependent on its services which are not less than a miracle. There is hardly any field left that is not being touched by Artificial intelligence. AI has revolutionized the way of almost all industries. Yes, all industries have started making use of AI these days in different ways.
In this blog, we will discuss how it is playing an important role in reinventing Human resources. Well, it has transformed the way of the HR department by automating tasks like hiring, onboarding, learning, and development, allowing HR teams to focus more on creative and strategic work.
According to a survey, IBM recently released a research report titled “The Business Case for AI in HR.”
It summarizes IBM’s extensive experience in implementing AI into its HR processes and talent management strategies. One key insight from the report is that if HR is working with a trusted technology partner rather than developing its own AI application, “you do not need AI expertise but rather an analytical approach, the desire to understand how the technology works and how to use it effectively.”
“According to the report, what matters just as much as that analytical approach is for HR to be much more knowledgeable about their organization. This is particularly important when it comes to AI applications because they often work across functional areas to serve employees. For example, assignments overseas can now integrate with career development, so that relevant new role opportunities are flagged directly to suitable employees.”
Now, it’s time to discuss the benefits of Artificial intelligence in HR. but before that let’s have a look at the compact definition of Artificial intelligence.
What is Artificial Intelligence?
AI is the latest technology which makes machines to perform the task with intelligence. These machines do not perform like traditional machines which were used to programmed for some specific, repetitive motion. Instead, these machines are capable enough for adapting to different situations.
Let’s take a deep dive into the fact through which we can get to know what actually are the benefits of Artificial intelligence in HR:
Well, automation is one of the most important advantages of Artificial intelligence in the field of HR business. With the help of Artificial intelligence, things like repetitive and time-consuming tasks can be done easily and quickly. With the help of AI-based software, you can analyze numbers of job networking sites by scouring through candidate’s online presence via social media platforms and predict how likely they are to accept the role if offered to them. You can find an amazing tracking system in these AI-based HR tools which run on algorithms and are really helpful in decreasing the burden of HR acquisition and management tasks.
We can understand that going with resume screening is not that difficult and it does not require rocket science or other super skills but at the same time it could be said that it is hectic work. There is only a simple requirement that every candidate needs for the resume screening in order to get shortlisted and plenty of time.
So this is the place where AI places humans equally. The only thing that is required is to provide the information to the AI platform and then it will do all things itself. Besides the screening of the resumes, this AI can be moved into the database in order to find those candidates who are looking for new job openings.
There is no doubt that the Recruitment process is very hectic and it becomes very difficult to find the right requirement for the job placement. AI can lower the burden of recruitment in the form of chatbots. Yes, chatbots are really helpful in lifting up the burden of the Recruiters by handling the work of social media platforms and company pages so that the necessary information could be assembled properly. So, this is really helpful for the HR staff to have much focus on the interview process instead of hectic technical and repetitive tasks.
You might have seen that customer support chatbots have become so common and are being widely used in all industries. And this can somehow do amazing work in the field of HR for the staff members. This may be really helpful in the HR department in order to get feedback, queries and reports of the whole organization with the help of a centralized support system.
Book Conference Rooms
As it is already discussed that AI provides us smart chatbots as a human resource and these chatbots can perform tasks and can respond like human beings to the queries of the various employees which are usually given by HR professionals. So, in this way, HR professionals can spend more time in useful activities like creating a happy and more productive workforce.
AI in Streamlining Employees Onboarding
After the completion of the hiring process, AI tools can be used to streamline and improve the subsequent onboarding and training. New employees usually require a lot of HR’s attention, but much of this attention can be greatly reduced by using AI programs to introduce them to various aspects and take them through routine procedures of the organization.
Calendar & Schedule Maintenance
This is obvious that there are multiple tasks in the organization and it is also very complex to handle and schedule those tasks depending upon the complexity of the particular task. Well, this is usually for those employees who are stuck with personal problems and are not that much particulate in scheduling and maintaining the company’s calendar regularly. At this time, AI can play a crucial role in maintaining all these tasks like an individual staff member’s personal calendar and alert them of upcoming duties, meetings, and deadlines for good measure.
AI is also very helpful in alleviating the retention issues of the company. Staff members with access to a support system that can redirect them to any manager or development opportunity at the touch of a button are far more likely to be content with their job placements. The only thing worse than absent HR ear is a lack of attention towards the staff – these can be amended by AI implementation.
So this is how AI is revolutionizing and reinventing Human resources. Well, I have tried to explain this on the basis of certain parameters. Ai is contributing to almost all the fields and similarly like it is making its best contribution to the HR department.
Now you are acquainted very well with the benefits of Artificial intelligence in Human Resources. Now you can hire AI developers in India to develop a good mobile app for you.
I agree with your mentioned points Varun. Indeed, AI is not only going to transform the HR sector, but also reinventing sectors like Fintech & Retail. The automation process is definitely the need of the hour.