Sean Whitley

Industries Ripe for Messaging Adoption Through COVID-19, Part Three: Government

When I reflect on the last six months, so much has changed, not least the way we communicate with the organizations we interact with on a regular basis. The new contactless standard has seen organizations embrace the shift to digital communications to stay connected...

Industries Ripe for Messaging Adoption Through COVID-19, Part Two: Healthcare

The COVID-19 pandemic has drastically changed the way we need, or want, to communicate with organizations. Fewer in-person interactions between companies and their customers has created an intensified push to digital communications. Recently I explored what these changes mean for the retail industry. Today, I’ll...

Industries Ripe for Messaging Adoption Through COVID-19, Part One: Retail

Our lives have changed drastically over the past few months as a result of the COVID-19 pandemic, and the way we communicate is no exception. In the first few weeks of March, the number of business communications sent via SMS increased by at least...

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