Sean Whitley
Sean Whitley
Sean Whitley is the VP of Sales, Americas at Mitto, a leading provider of global omnichannel communications solutions. His focus is building and leading the growth of the Americas Sales team. Sean also co-founded OneRep.io (now Sales Clover) in 2018, which helps organizations engage decision makers into meaningful sales conversations.
Three Customer Support Strategies That Can Bolster CX in 2022
When customer support strategies contribute to creating happy customers, magic happens for companies. But to what degree is customer support truly reinforcing a great...
The Customers Have Spoken, How to Deliver an Experience Worth Raving About
American consumers are more likely to talk with family and friends about good customer support experiences than they are about poor ones. In fact,...
Five SMS Lessons Businesses Can Learn from the 2020 Presidential Election
On November 4, 2020, Mitto issued a survey to Americans who had received campaign SMS leading up to the general election. Mitto looked to...
Industries Ripe for Messaging Adoption Through COVID-19, Part Three: Government
When I reflect on the last six months, so much has changed, not least the way we communicate with the organizations we interact with...
Industries Ripe for Messaging Adoption Through COVID-19, Part Two: Healthcare
The COVID-19 pandemic has drastically changed the way we need, or want, to communicate with organizations. Fewer in-person interactions between companies and their customers...
Industries Ripe for Messaging Adoption Through COVID-19, Part One: Retail
Our lives have changed drastically over the past few months as a result of the COVID-19 pandemic, and the way we communicate is no...