Lisa Bianco
Lisa Bianco
Lisa Bianco is the Global Vice President of Experience Management and Advocacy SAP Procurement Solutions. Lisa has been an architect of meaningful and successful experience management and customer centric programs for over 20 years consistently providing actionable insights that enable organizations to operate in a customer centric way. Lisa comes from a highly technical background in the area of infrastructure and network engineering.
Making Customer Experience Part of Your Company’s DNA
Anyone who has subscribed to multiple streaming services can appreciate the varied experiences involved in navigating each of them. Some are convenient, while others...