Home Authors Posts by Juned Ahsan

Juned Ahsan

Juned Ahsan
Nuamedia
Delivering AI enabled omni channel & multi modal user experience for cloud, hybrid & enterprise architectures.

Few important qualities of highly effective bots

Juned Ahsan -
Bots are gaining popularity because they are effective in providing good customer experience. As bots never sleep you always have the door open for...

Omni-channel ? Multi-channel ? Unified experience ? Just keywords or do they really mean something for a good Customer...

Juned Ahsan -
Let's dig into the world of confused customer experience where everyone defines it(including me) using the buzzwords such as Omni-channel, multi-channel, unified, etc. What is...

New Posts

MarketPlace

Featured Listings

The 90 Days Roadmap to CCXP offers key benefits for Customer Experience professionals
In need of continuous professional development and certification? The 90 Days Roadmap to CCXP blended-learning program encourages ongoing growth in CX, keeping you updated on the latest trends and best practices in Customer Experience. Get full preparation for professional certification as a CCXP or CXS. Join before the kickoff session begins!

The Petrova Experience CX Strategy Conference, 10/1, in NYC
Celebrate CXDay with New York Times, Aibnb, JetBlue, Pfizer, more.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.

© 1998-2024 CustomerThink