Julia Martin

The “X” in CX stands for eXceptional

Julia Martin -
MAKING THE LEAP FROM GOOD TO GREAT In the highly competitive business-to-business (B2B) space, good customer experience just isn’t good enough. Customer interactions have to be exceptional if you want to grow long term affinity for your products and services, create strong differentiation and keep...

New Posts

MarketPlace

Featured Listings

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies

Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.

All Listings »

© 1998-2022 CustomerThink Corp.