Illugi Hjaltalín

Resilience is Key: How to Become Successful in Sales

What do all good salespeople have in common? They are incredibly resilient and have amazing endurance. Great salespeople possess these qualities and many more. Others might say that some of their characteristics are not assets but rather shortcomings. For example, resilience which I...

Net Promoter Score – Something Every Sales Leader Should Use

You can use NPS to measure how likely it is that your customers will recommend your products or services to somebody else. This metric is of particular interest as it explains the customer's perspective rather than merely the sales figures.

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