Surendra is an astute Business Strategist, Cloud Evangelist and has Business Leadership experience in creating highly effective sales teams and leading strategic sales efforts with large global enterprises. He is involved in strategic planning and implementation of technology-led activities and innovations benefiting the core business.
He is responsible for driving CloudIBN’s global growth strategy and market leadership by delivering and supporting Cloud Services and solutions.
He brings with him 16 plus years of experience in IT sales and Marketing, channel operations, customer-centric oper
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.