Arun Gupta
Arun Gupta
Arun Gupta is a seasoned solutions architect and a digital transformation leader with extensive experience in the IT industry, specializing in Microsoft Dynamics 365/CRM and Power Apps. Holding a Master of Science in Information Technology degree from the University of North Carolina at Charlotte, Arun has developed a robust portfolio of leading enterprise-level solutions and strategic technology implementations. His expertise encompasses a deep understanding of Dynamics CRM, customization, configuration, and the Power Platform, including Power Apps, Power BI, and Power Automate.
The Evolution of CRM: From Rolodexes to AI-Driven Solutions
Credit:Unsplash+ Customer Relationship Management (CRM) systems have dramatically transformed over the years. From the early days of handwritten notes and Rolodexes to the sophisticated...