5 Secrets To Make Your Online Food Delivery App A Success


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The world is changing rapidly. To cope up with that, industries are also changing according to the user demands. Everybody wants everything to be cheaper, faster and more accessible.

That’s why customers are preferring everything online.

For similar reasons, the growth of the food delivery app is increasing day by day, making a great profit in the market. Entrepreneurs are adopting this online food delivery platform which is helping them to keep track of the customers which they are targeting. Basically, they are bridging the gap between the customers and the restaurants.

Not many have mastered the trick of making online food delivery application. Startupreneurs make a lot of blunders.

To solve them and help them create something genius, we are going to share secrets to make online food delivery application a successful one.

The Essential Features For A Food Ordering App:

Many things should be kept in mind while creating an application. When you start creating a food ordering app, you should create 3 versions of the application,

  1. For the customer
  2. For the courier
  3. For the restaurant

For the customers

The list of the menu of the nearest restaurants should be easily available in the app. The customers should have the access to order their food directly from the app. The app should help the customer order for food and pay for it seamlessly.

For the courier service

The list of the order should be easily visible in a comprehensive manner. The inbuilt mapping should be clear to show the courier from where he should pick up and where to deliver the product. There should be a ‘Reset Password’ and ‘Change Password’ option in the app.

For the restaurant manager

It should be easily visible what the customers are ordering from their restaurant. They should not get confused about what the hungry customers are ordering. Wrong information can be harmful to the restaurant’s reputation. It should be simple, easy to view and clearly understandable. In addition, there should be a seamless connection between customers, delivery boys, and the management itself.

The Secrets To Make Your Online Food Delivery App Successful

1. Make your own app

You should start making your own app rather than buying clone script. It is okay to start with that but there will be no originality in your app. From the very beginning, building trust among the customers is very important. So, build your own app with the help of a trusted mobile app developer. Read 6 Unbelievably Easy Ways To Make A Food Delivery App For Your Startup

2. Registering And Account Editing

The registering and account editing should be a simple process for the users. It should not be very complicated for the user which can scare them. The first thing you should keep in mind is the essentials features that a user needs for registering and account editing. Let’s find out the intricate feature for the customers, courier and the restaurant owner.

  • For the customer

The journey begins with signing up the stage. The implementation of signing up in the app creates a good bond with the customer by providing easy login without losing any custom settings. The process should be easy so that the customers can create their own id and password in the account. There should be an option like registration with Gmail, Facebook, Instagram.  

The account editing features can include, Food preference, List of favorites, Order history, Display picture.

  • For the courier

Like customers, the courier guy also needs to register them for the app. There should be options for registration via social media networks, google etc. Password reset option should be there.

  • For the restaurants

Like customers and courier guy, the restaurant managers also have to register for the app via Gmail ID and password. Password recovery and change password option should be there just like for the courier.

3. Create The List Of Database

The customers get attracted to the contrasting features which are beneficial for them. The restaurant’s owner gets attracted to the commissions they get by registering for the app. The sale department should be very powerful to attract the restaurants then only the restaurants will register themselves in the app to do their business. You should make sure that your application should have a capacity to keep a huge database.

4. Start with a smaller targeted area

During the launch of the app, it is always advisable to start your business with a smaller area. This will help you to do the test of the applications. Some other advantages of targeting smaller areas are,

  • Your focus will be on a particular market

You can analyze the market i.e your target audience and the competitors. Every region or city have their own food preference, it will be easy to consider those foods in your business strategies.

  • You will be able to build a stable brand name

More users in the market, more orders they will make. More customers will be attracted and the brand name of your app will be more popular in the market.

  • You will be able to figure out issues and can search for solutions

If there are any problems with your app then you should do a survey in your small targeted area which will be easy for you to do. Then the problem in your app will be figured out and then it will be easy for you to solve the problematic area.

  • You can check the project cost

The cost of making the project should be checked. Everything should be budgeted. Without a proper budget, a project cannot get started. If the budget increase than expected that will be a great problem.

  • Customization according to the customers

The customization of the app should be done according to the demand of customers. The app should be presentable and should attract the customers. Innovative features should be there.

5. Order Placement Procedure Should Be Simple and User-Friendly

Last but not the least, the payment option in the app should be convenient for the customers. There should be cash on delivery option but an alternative option should be there like card payment option. The system should be built in such a way that saving partial payment details and other e-wallet details are saved. In this way, the customer does not have to type the details again and again while placing an order.


Like Ubereats, Swiggy and other popular food delivery apps, the online food delivery app will be more popular in next few years. To build a successful online food delivery app these points will be very useful for you. In the next few years, everything will be online and this app platform will be a great profit for your food delivery business. You can find this in-depth food delivery app feature list analysis useful for your project. 

Swarnendu De
Swarnendu De is the Co-founder of Innofied, an Award Winning Apps & Game Development company. He manages the Technical & Business Development Operations at Innofied. With over 10 years of industry experience, Swarnendu has also authored Backbone.js Patterns and Best Practices, published by Packt Publishing, UK. He regularly writes at his company blogs, LinkedIn and other popular platforms.


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