Inspiring Change with Intelligent Search and Web Self-service
SAN BRUNO, CA – January 31, 2007 — InQuira Inc., a provider of integrated software applications for intelligent search, knowledge management, analytics and user experience, announced today that Avis Europe has chosen InQuira’s products to help power the next generation of its web technology at www.Avis.co.uk. Avis Europe is implementing InQuira’s Intelligent Search, Self-Service, and Information Manager Products as part of its Inspired Change initiative, a long-term commitment to improve customers’ car rental experience.
“Inspired by our customers, we feel that the launch of the new website will set a new standard for online car rentals,” said John Phipps, Director of Web Development for Avis Europe. “With the help of InQuira and its intelligent search and self-service capabilities we aim to give our customers an easy and enjoyable rental experience.”
The new website will feature InQuira-powered Intelligent Search capabilities that will enable visitors to find rental locations from searching on cities, airport codes, and even landmarks. InQuira’s Self-Service module will present customers with options to purchase or rent additional items during the rental process, including travel guide books, car seats, ski racks and other items.
“Avis Europe is really focused on their customers’ car rental experience,” said Mike Murphy, CEO for InQuira. “We are excited to see such innovative applications of InQuira technology and look forward to future partnerships with Avis Europe.”
About Avis Europe
Avis Europe is a leading car rental company in Europe, Africa, the Middle East and Asia, operating via a network of over 3,000 locations in 108 countries.
InQuira improves the quality of customer interactions through websites and contact centers with integrated applications for intelligent search, knowledge management, analytics and user experience. InQuira’s solutions leverage InQuira’s patented intelligent search technology to understand a customer’s intent in real-time, and dynamically create a personalized response experience that incorporates the right information, data, applications and navigation paths to meet that customer’s immediate need. InQuira’s blue-chip customers include AT&T, Bank of America, Chrysler, Sun Microsystems, Fidelity Investments, Honda and Mentor Graphics.