Sharon FIshburne

Three ways in which online companies can connect with their customers offline

You might think that online companies trying to connect with their customers offline is a little bit like trying to square a circle, but...

4 things we can learn about customer engagement from digital pioneers

When it comes to customer engagement, it’s tempting to keep rushing forward and only ever focus on the future – what’s the next big...

4 reasons to put your employees first

Customers always comes first. They’re the most important people. Without them we’re nothing. This is business 101. It’s the first lesson we all learn...

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