Larry Freed

As President and CEO of ForeSee since it was founded in 2001, Larry Freed is a widely recognized expert in customer satisfaction analytics, strategy and technology and speaks extensively on the topic at private and public-sector industry events. He is regularly quoted in numerous publications and other media, including CNN, Marketplace, Dow Jones, The Wall Street Journal, The Washington Post, the New York Times, Investor's Business Daily, Internet Retailer, and Computerworld, among many others. He is also the author of more than 100 articles, white papers, and other research reports.